Below I have embedded a video of me using one of our services on my i-Phone. The focus is terrible, but I hope you can get the idea.
Here is what I love about this - whether my service or some one else's.
The i-Phone is fast enough to use a full browser and let me run the same programs I run for my work on my phone. This means I get all the same information when I am out of the office I can get when I am in the office.
I can...
- look up a customer,
- see their picture,
- see their address,
- use the link to Google Maps to get directions,
- click on the phone number to have my i-Phone call them,
- see all the files, pictures, videos we have,
- e-mail or message them through this service,
- send them documents, forms, etc through this service
I can't...
- upload new information into this service - maybe later
Maybe all of you are used to this level of mobile access. I have not been. the reasons have been...
- Phones did not have a full browser, just mobile browsers
- Connection speed was too slow for rich content
- Most web services were using screen design without mobile applications in mind so the user experience was poor
These problems are just gone as I use this service. What a great new world. And it is only going to get better.
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